Short Supply of Screen Guard. Supplied one and charged for three

Name of Complainant S LOGANATHAN
Date of ComplaintApril 25, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by S LOGANATHAN:

I have ordered

Saco Screen Guard for Lenovo Tab 4 10 TB-X304L

with order No. OD219412351072578000 from Flipkart on 13th August 2020.

I am supposed to get three packs of the screen guard. But I received only one. I have already sent the snapshot which clearly describes 3 units. I have requested Flipkart either to supply me the balance pending two units or to pick up the one and refund. I received the message indicating that the seller rejected refund. How can the seller reject  ? and how come Flipkart listens to the seller for this behavior ? and forward his reply to me without analysis. I knew that the item is no refund policy. But, How can I accept the item if it is not delivered as per the commitment? Either I should get the refund of the items after collecting the item from me or I should get two more units of the same or I should get 2/3 rd of the billed amount immediately. Please look into it and resolve it.

SENDING MAIL TO GRIEVANCE OFFICER IS ALSO OF NO USE.

 

Image Uploaded by S LOGANATHAN:

Short Supply of Screen Guard. Supplied one and charged for three

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