Service deficiency !!

Name of Complainant Sufail Husain
Date of ComplaintOctober 18, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sufail Husain:

Order No – 5987598210

I purchased a product on 9th Sep, delivery was attempted on 11th Sep but Paytm did not provide a GST invoice and said they will take the product back and deliver next day with a proper invoice.

I have been wasting my time and money following up with Paytm and the supplier, neither my product is delivered nor any positive response by Paytm, the only message I get is “we are working on it”

On 19th Sep Paytm updated the status of product as delivered, but I have not received any product.

Also sent an email to the nodal officer on 13th Oct no response.

Will also be sending a physical notice. as gone thru a lot of stress and pain due to Paytm.

 

Image Uploaded by Sufail Husain:

Service deficiency !!

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