Send the Defective product and did not take it back when we try to return it

Name of Complainant Raseetha
Date of ComplaintMay 6, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Raseetha:

Seller: ***IWQNBecommerece***

I have bought a Samsung Crystal vision 4K on flipkart through flipkart paylater. The product has defective display in the time of delivery.I have enquired about the cracks to the delivery person, he said that it was a protection cover for the display. He never checked the display thoroghly. The next day a person from the samsung installation has come and he opened the protection cover of the TV. He has immediately noted the cracks in the display and he told us to return the product to the seller as soon as possible . We have tried to return the product 7 times untill today, but the seller constantly reject it .We need immediate action against the seller.

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