Seller cancelled my prepaid order without refund

Name of Complainant Prasenjit Ghosh
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Prasenjit Ghosh:

I am complaining from 18th August by mail and over telephone. But willingly deley  my issues. Still date I haven’t got my refund yet.

               Once again I demand my refund with compensation.

 

———- Forwarded message ———
From: prasenjit ghosh <pglovekkg@gmail.com>
Date: Tue, 18 Aug, 2020, 9:45 PM
Subject: Need missing product in place of refund or pay panelty to hold money
To: <cs@jiomart.com>

I was given order due to my urgent need. After seeing discounts at your side I give order with your site. I paid order value by stopping my loan payment. But you cancelled my order and blocked my  money.

          I hereby claim my order item in place of refund or give Compensation for blocking my money.
It is really unexpected from band like jio-mart. My order details given below

Order Detail

Name
Prasenjit Ghosh
Order Number
15974572519075574A
Order Date
15 August 2020
Order Amount
₹1,336.34
Invoice Number
TNI913320500091
Invoice Amount
₹586.34
Refund Due
₹750.00
Payment Mode
PREPAID

Image Uploaded by Prasenjit Ghosh:

Seller cancelled my prepaid order without refund

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