Scammed by a fraud online store , ordered through a Instagram suggestion link.

Name of Complainant Shamil
Date of ComplaintOctober 11, 2023
Name(s) of companies complained against , , , ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Shamil:

Received a instagram suggestion Ad link of 2 cargo pants worth Rs: 899, on clicking to the ad link directs to a online page “Brand Fusion”
(Webpage Link: ). I ordered a set of 2 pants through the webpage which only the Cash on delivery (COD) option.
I got the product via Ekart delivery partner and paid Rs.900 to the delivery person. But the pack contain an used, old, torn jeans. I tried contact the support number shared in the site but its an invalid number and the support mail id as well. It was complete scam done by the fake online site. I tried to contact the Ekart delivery partner but they said there duty only to deliver the product, and once item got Delivered they can’t provide the cash back to the customer.
Order Id : STMT05OCT6658
Shipped By: B Brand, Kasra no 5 Near Luxmi, Daram Ka, TA, North west Delhi 110042
Delivery partner : Ekart
Tracking Id: SRTC3615183599

Image Uploaded by Shamil:

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