|Name of Complainant|
|Date of Complaint||August 13, 2019|
|Name(s) of companies complained against|| Samsung
|Category of complaint||Mobile Phone|
|Permanent link of complaint||Right click to copy link|
|Share your complaint on social media for wider reach|
I have purchased Samsung Galaxy M30 on first week of May 2019, during usage its display became unusable in June 2019, then I shown the phone to Service Centre at Dehradun. They said its display got damaged due to internal damage of the screen, and the same can not be covered into warranty. I suggested the same should be covered in warranty as the problem appeared within three month of purchase.
Then again I complained through online chat and subsequently on customer care, but response was same and they said that screen got damaged ( by refering to pics of the phone ), so can not be covered in warranty . I requested kindly show me the pics but they didn’t.
This created doubt in my mind, I again complained through online chat and subsequently on customer care, but response was same.Image Uploaded by Neeraj Kumar Patel: