Samsung M30 became unusable due to display problem during operation

Name of Complainant Neeraj Kumar Patel
Date of ComplaintAugust 13, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Neeraj Kumar Patel:

I have purchased Samsung Galaxy  M30 on  first week of May 2019, during usage its display became unusable in June 2019, then I shown the phone to Service Centre at Dehradun. They said its display got damaged due to internal damage of the screen, and the same can not be covered into warranty. I suggested the same should be covered in warranty as the problem appeared within three month of purchase.

Then again I complained through online chat and subsequently on customer care, but response was same and they said that screen got damaged ( by refering to pics of the phone ), so can not be covered in warranty . I requested kindly show me the pics but they didn’t.

This created doubt in my mind, I again complained through online chat and subsequently on customer care, but response was same.

Image Uploaded by Neeraj Kumar Patel:

Samsung M30 became unusable due to display problem during operation

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