Name of Complainant BHAWNA GUPTA
Date of ComplaintJanuary 24, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by BHAWNA GUPTA:

I took a Membership from Royals Club International on 08.04.2018 vide Membership No. RCI-0029221 with details as follows:
Type of Membership – Gold Studio 05 Years
Membership Fee – 56,294/-

At the time of Membership, MS. SONALI, MR. TAPAS AND MR. ALOK were there but now noone is reachable. Further, when we called them for bookings then all the available numbers with us are either \’Switched off\’ or \’temporarily out of Service\’. Fortunately we got one number from Internet which was 0120 4154033. We called there, some male person picked the call and when we told him about the bookings we need but he bluntly refused and said he will not provide the bookings. When i asked him for his name, he refused and said \” Jao jaa kar case kar do ya jo kar sakte ho karlo par booking to main nahi karunga aur naam bhi nahi bataunga\”.

Such a fraud company this is. Please help me in a way where i can get my refund of hard earned money.

In case of any details, you may please contact at

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  1. On 25.02.2019 a no of phone calls came to me to attend a dinner party and collect a free vacation trip. They told this is a promotional program nothing to pay. But after reaching there I found it was a selling of plan on. I not interested but they somehow washed my brain and managed to sale a plan and took Rs. 25,000/- through credit card. Next when I gone through the conditions given in the agreement I found that they have cheated me. I wrote to the company. In the evening the sales executive Mr. Kishore mobile phone number 9910808971 called me and asked about the mail. He assured me for the refund within seven working days. Today I again rang him but his mobile is switched off. I then contacted the company on toll free number, but they simply denied the refund. I am now sure it was a fraud with me. Can anyone help. My mobile no. 7031928883.

    1. Hi this is Rajat Jain from Delhi.. we had a same situation and we were promised for the refund but after a month they denied to provide refund. I think we should take strict action against them. There can be many other people who are facing this serious problem. ROYAL CLUB INTERNATIONAL IS A COMPLETE FRAUD. I would advise everyone to not to take the membership of Royal Club International.

  2. Dear Royals Club Team,

    The Royal International is a totally fake company.

    They called us for a meet and insisted us to take membership. But thank god we read the online reviews about Royals Club International and decided immediately to walk down from there.

    But their fakeness is to this extent that they dint even provided us the parlour coupon which they committed us to provide for that meet. When i called to their customer care they said our people are making false promises and we are not here to provide you things as per their commitment.

    On 28/03/2019, Some one guy I forget the name and other sales executives from royal club international had called me and said that i had been invited to accept the free holiday gift voucher of 4 nights / 3 days. They had invited me at hotel La, MangolPuri -Delhi. When i reached they had gave me holiday gift voucher and started explaining me about the membership of their club. I was not at all interested. Later, they had convinced me too take the trial membership package. They had promised that they will be sending the welcome mail and some all rubbish things.

    I had waited for 2 months and at last i had called their headoffice in Noida office in the month of Aug-19. The executive Ms. Deepali behavior is very rood no sense of customer relationship she is send the detail of Royal club account detail and her is demanding Rs. 7500/- replies we had demand the backup but she is not ready for share backup of Rs. 7500/- she is said deposit the amount we can’t share the payment backup always they will call later on. This happened for 5 days and i was calling them regularly. At last after 5 days, I understood that they are making fool and they are totally fake and running the scam.

    I had sent them the mail on 5th July 2019 to their email id [protected], [protected]@ im asking what is the meaning of customer free voucher no buddy respond on telephonic or mail On receiving the phone has calls transfer by Ms. Deepali Mr. Alok had said we don’t’s have time for the customer stating that he is admin and he had i am no more interested to use their membership as well as their free gift voucher.

    we had also complain on consumer complaint India consumer forum.

    please resolve the query or we are going to next level….

    Girish Kumar

  3. I have paid 90000 bucks

    There is a agent Called Bhaskar….The Fraud Bhaskar…..made fake promises

    And now prepared to fight against them legally

    I shall update if I get success….so that other can follow

    Sourav Dutta

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