| Name of Complainant | |
| Date of Complaint | January 10, 2021 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have raised my issue on paytm 24×7 help tab. Raise tickets on paytm App. But no reply and no response from Paytm. My problem is very simple. Please refer order No. 12420976669 dt. 20.12.2020. Request for return the product on 23.12.2020 as per return policy. Today 18 days have been passed. There is no arrangement made by Paytm. I have email to [email protected] but this ID is blocked by Paytm. Call so many times over help numbers but not contacted representative. Only replied once on App on Ticket No. 179107415 on dated 06.12.2020. But after that also my product is not pickup by courier resulting in delay of refund. More than 18 days passed but only pickup arrangement not done by Paytm.
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