Return Request Rejected, Order ID # 1218084 44261067037603

Name of Complainant Ray
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ray:

My return has been rejected even after having product was unused with proper packaging & price tag, all stuffs checked by delivery executive before pick up. Now when pickup was successfully completed i got another message saying my return request was “put on-hold” as it “failed to pass the quality check”.I called up the customer care and they informed me that the courier guy said that the “price tag was missing, whereas i showed the tags and packet everything was intact at time of pickup, delivery guy checked the product in front of me, checked the tags seal and everything & approved in front of me, so where is the catch here? Why pickup is successful then?
Now @myntra is neither giving me resolution nor providing me refund. It’s pathetic.

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Return Request Rejected, Order ID # 1218084 44261067037603

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