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Return pickup problem

Name of Complainant Anu
Date of ComplaintFebruary 23, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Anu:

I ordered two neck men sweaters of white and bottle green colour…it’s delivered on feb9 and we didn’t like the quality so we returned….after that delivery boy came and called only one time…after that he dint make any calls…so I decide to call meesho customer care to return the product…from past 10 days the are responding that we raise a complaint wit for 3 to 4 days..but the pickup is not done…whenever I called to them they are responding wait for 3-4 days…

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2 thoughts on “Return pickup problem

  1. Hello Anu, we understand your concern regarding return pickup. Please accept our sincere apologies. This has been brought to the attention of our internal team and they are working to resolve the issue. You can follow up on this concern using your ticket number 60183617. We appreciate your patience in this matter.

  2. Hi,facing similar kinda problem here.Ordered same storage box separately twice to avoid missing quantity, but supplier sent them together and shared same tracking number stating this. Out of 2 products received only one. So return request was made immediately. But they took return nearly after 10 days only and refunded for only one product, also mentioned another product’s(Unreceived) return was cancelled by me. How could you expect me to return the one I didn’t receive? When reached with customer care they simply say I should have made complaint before 7 days. But I was always in touch with their team about missing quantity, refund, and delay in pickup problems(from day 1) but they simply say the same thing. Now I have paid for the item I didn’t receive.

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