Return pickup not initiated

Name of Complainant Ramkrushnahari Vitthal Gaikwad
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ramkrushnahari Vitthal Gaikwad:

Dear sir,

My name is Ramkrushnahari Gaikwad.i was ordered Amazon,Plastic chair, which was delivered on 23rd March 2021.
But it was damaged. its back leg was cracked. i want to returned it.
when i called the customer care they told me return will be initiated.
but not return pick up by agent till now.
customer care only told that your issue is highlighted, escalated but not come any result.
And they told money will not refund till Return pick up initiated.
Please Help me.
Thanks & Regards,

Image Uploaded by Ramkrushnahari Vitthal Gaikwad:

Return pickup not initiated

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