| Name of Complainant | |
| Date of Complaint | February 13, 2021 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I requested for a swimming costume and on the same day requested to get it cancelled. I received an email that the order cannot be cancelled however I had the option of refusing the delivery or I can accept the delivery and organise for a personalise return and get a full refund. I contacted your staff via chat and a very helpful consultant back in Jan’21 organised for a call back and over the phone I was advised that they have contacted the seller who in turn will organise for a return and then initiate refund. I’ve not heard anything back from the seller. When I contacted Amazon Chat services, I have been told that sorry, we cannot assist you with your enquiry. This is cheating and I want a refund of this product.
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