Restaurant cancelled my order after receiving payment

Name of Complainant Divya
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Divya:

I ordered from Paytm ONDC and Restaurant has cancelled my order after receiving the payment. They are also denying the refund as order needs to be cancelled from my end. However, I do not see any such option on Paytm ONDC.

Image Uploaded by Divya:

Restaurant cancelled my order after receiving payment

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