| Name of Complainant | |
| Date of Complaint | July 24, 2023 |
| Name(s) of companies complained against | Reliance Digital |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have purchased Samsung wash machine ecobubble, Samsung refrigerator, Kent grand water purifier from Reliance digital DwarakaNagar, along with the resQ service coverage on 30/3/23. I had an issue with Kent water purifier so I raised a service complaint, it was repeatedly cancelled in the app by them. And one month passed trying to contact them directly, customer care , I initiated a request for refund of the resQ service amount, they said they would process in 10-15 days , it’s been a month I haven’t got any progress in the complain. The service amount is equivalent to purchase of an another electronic, the firm is unreliable. I would like to resolve the issue.
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