Regarding Order # 402-1066329-9721140 item missing from amazon

Name of Complainant Abdul Khadar
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Abdul Khadar:

i ordered oneplus watch on 6 oct 2021, and i got empty box and i filed a
complaint after 5days ur investigation team told that thats my fault i have
all record of order and they wont help me with my issue nd they wont issue
replacement or refund against my ORDER # 402-1066329-9721140 and they are
not helping me and disconnecting my call so i filed a complaint against
amazon.in on Consumer Court
Here are Details

Your Grievance has been successfully lodged and your docket number 3031056
To know the status of Grievance visit
https://consumerhelpline.gov.in/user/track-complaint.php

i need help with this its my first and worst experience please help its a
very big amount for me

And then i got this reply Hello,

      I understand that item is missing from shipment and I see that we’ve received a update from our investigation team that the product is delivered successfully at the location and there is no issue with the product in transit. In this case as per the update we wont be able to take any action on the order.

Thank you for your patience and co-operation.
We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,

Amazon.in
please help me

Image Uploaded by Abdul Khadar:

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