Regarding not refund money

Name of Complainant Pankaj singh
Date of ComplaintOctober 8, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Pankaj singh:

1- Booked Antares Beach Resort and Club on 30th June 2023 from 30th Sep to 3rd Oct through booking.com

2- Payment was done on 5thh Aug INR 24748 without tax

3-For certain reasons we had to cut short our trip for 1 day, so on 15th Aug Modification was done after prior confirmation on call from booking.com agent that after modification our remaining amount of 1 Day shall be refunded, and amount was after modification 16648 INR without Tax AND modification was also confirmed by email.

4- Remaining amount was neither refund by the hotel nor booking.com.

Image Uploaded by Pankaj singh:

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