Regarding hotel room not provided and also advance amount not refunded

Name of Complainant Kavin
Date of ComplaintJuly 9, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Kavin:

I booked one room in oyo and paid 295 advance amount and the hotel management doesn’t provide me a room. And oyo also doesn’t provide my advance amount Dear Customer,

Thank you for choosing *OYO*. Your booking for OYO Gala Vista is confirmed.

*Booking Id*: YY4M6894
*Check-in Date & Time*: 22 Jun, 12:00 PM onwards
*Checkout Date & Time*: 23 Jun till 11:00 AM

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