REGARDING FRAUDULENT LOAN ISSUE IN DHANI APP (IVL FINANCE LIMITED)

Name of Complainant G RAJ KUMAR
Date of ComplaintJune 3, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by G RAJ KUMAR:

I have not taken any loan from dhani app but it’s showing 8226 overdue in by CIBIL score report and it’s effecting my CIBIL score very badly .
Don’t know why these people do such fraudulent activities .
I requested them many times through mail to Please check and clear all that dues and I should get back my CIBIL score to normal but they never replied back.

Because of this fraudulent loan overdue all banks are rejecting my house loan approval mentioning that my CIBIL score is very bad.
I am attaching my CIBIL score report below
last week for the first time I opened dhani app but it’s showing my pan card is link to another mobile
How can these people soo careless while giving fraudulent loans and it’s effecting innocent people like me

I want everything to be cleared and my CIBIL score should get back to normal or I will take a serious action about it .

I want immediate explanation and all the dues should be cleared off .

Image Uploaded by G RAJ KUMAR:

6 thoughts on “REGARDING FRAUDULENT LOAN ISSUE IN DHANI APP (IVL FINANCE LIMITED)

  1. Dear G Raj Kumar,
    We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.
    Neha, Team Dhani

  2. Are you guys gone insane , I cleared mentioned that I have not taken any loan from dhani but still you mailed be back to clear my dues on this Loan Account Number:CL24585474
    Why don’t you do kyc verification at the time of loan approval .
    Still to date it’s been 6 months and you guys didn’t resolved my complaint .

    Look what you guys mailed me back .

    Dear RAJ KUMAR GURUVELLI

    Loan Account Number:CL24585474

    Greetings from dhani!!!

    This is in response to your mail related to loan application.

    Please be informed, there are uncleared dues reflecting against your loan application.

    We request you to clear all your dues through dhani application.

    For any further clarification or changes you may contact our customer care help line no. 0124 6555 555 or write us back on support@dhani.com.

    We look forward to your continued patronage with dhani.

    Thank you for your understanding and cooperation.
    Yours Sincerely,
    MEENA
    Customer Service Officer
    Team dhani

  3. Please do Check to whome you guys have given that fraud loan and clear all my dues and correct my CIBIL score.
    I need my personal loan approval , it’s very urgent for me now. but all banks are rejecting my loan approval because of the fraud dhani loan overdue and it effected my CIBIL score very badly

    1. I suggest you file a complaint with the RBI at https://sachet.rbi.org.in/Complaints/Add. The RBI has already pulled up Dhani and warned them that they are showing bogus loans as due. See this article https://consumercomplaintscourt.com/articles/complaint-against-dhani-loans-services-dhani-increases-its-customer-service-team-to-6500-people-and-promises-to-take-remedial-action/ which has press reports from cnbc and other sources. I am sure after you complain, they will correct their records.

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