| Name of Complainant | |
| Date of Complaint | December 25, 2021 |
| Name(s) of companies complained against | Amazon.in |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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i am a very old customer of amazon and did shopping many times but last year my account was hacked and unable to access my account after resetting password many times even sending a complaint many times i was unable to regain access to my account.
1. my amazon upi is working fine
2. my amazon merchant account is working and setup fine
3. I have also valid amazon pay icici credit card linked with this account.
4. When I use my credit card issued by amazon i am also getting cash back in the same account.
5. but i am always getting a message my account is temporarily on hold pls contact customer care.
i have done kyc provide all my legal and genuine proofs i still don’t know why my account is on hold and i really fed up keep on calling your company didn’t get any resolution of that whether u will continue block my amazon account but it is my right to use cashback of my credit card which i am getting in same account whether i will not use this account for shopping but my amazon pay should work like recharge and pay bills which cashback i am getting in this account that is my problem.i currently have 1159 rs in paay account. my mobile number 9815504082 wether u can visit to home or office or verify anything i am genuine person and never breach and kind of law but its really makes me upset that my account u put on hold without any reason whether u check location of last one year where my account has been used u will come to know about truth. for your refrence i am sening u screen shots of my account as well as my id proofs so that u will help me to get this probleem resolved as soon as possible whatever things or verification or documents u want i can provide but dont harras me without any fault of reason by putting my name or number on google you can check my record online also what type of person i am .
With Regards,
Sumit Narang
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