| Name of Complainant | |
| Date of Complaint | October 30, 2018 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered for a xiaomi vacuum cleaner on 27th October from paytm. After placing the order came to know that it will be delivered on 11 Nov, so I purchased it from open market and tried to cancel it. Since I have purchased it from market as it was cheaper than paytm price and available quickly as your delivery date is 11th November. I tried many time to cancel this order but it’s no cancelable.
Please cancel this order and refund my money immediately.
I tried many times to cancel this order. Also called customer care but even after calling 21 minutes no one answered my call. Since placing the order i am trying to cancel this order but I am not able to do so.
My order no is 6384590469. My contact​ number is 9462222902.
Paytm customer care is not responding after contacting 10 times a day and waiting 15-20 minutes on call.
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