Refund/reorder not given

Name of Complainant Avyay Jain
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Avyay Jain:

I placed a order through dunzo app of amount 165 which I paid through upi and after some time the website showed me the parcel was delivered but it was not I tried reaching to the delivered partner but was not able to connect to it. Then I tried to contact the company they dint had a helpline no but had an email so I emailed them and their response was that they said that they cannot refund the amount but will look into it but no action is being taken place

Image Uploaded by Avyay Jain:

Refund/reorder not given

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