| Name of Complainant | |
| Date of Complaint | November 14, 2016 |
| Name(s) of companies complained against | Snapdeal |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Placed order on 21/10/16. Delivered on 24/10/16. As it was defective due to faint print and size incorrect, the product was sent reverse pickup on very next day i. e dated 25/10/16 as per snapdeal return policy. They confirmed me the refund through telephone by customer care person Mr. SACHIN on 1/ 11/16 and assured to pay within 48 hours through freecharge account. But till today no refund is initiated. I told them to confirm me same through sms or email but the are quite on the same. When I send email they call me and ask for more time but are not updating me properly. I am irritated by snapdeal and looking forward from consumer court to solve my problem charging them with penalty. They cannot take customer granted and block their money. Requesting consumer court to help me in this case and help me to recover my refund with penalty. Thanks.
Image Uploaded by vandana ratnakar:
Dear VANDANA RATNAKAR,
We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.
Regards,
Team Snapdeal