| Name of Complainant | |
| Date of Complaint | September 30, 2019 |
| Name(s) of companies complained against | Webroute |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Regarding refund of laptop motherboard z570 which I have purchased from website iwebroute.which is the official shopping website of webroute company located in nehru place new delhi .Contact number of webroute 9386956833. And email id is support@iwebroute.com
I had order one laptop motherboard of z570 with graphics.but company had courier me v570 board and when I call back that you have send me v570 instead of z570 then he say that it is compatible with your system .But I told him that I have to return it and you refund my full amount .He told me that once we received your board we will check it and. Process your refund as 100% .But now he told me that only 50% of total amount will get processed.this is very bad for me .It’s faults from your side that customer had made multiple times call to your employee confirming that I am looking for z570 with graphics not other one.and company had confirm me that you will received same product that you ordered .But this not happen .Now they are offering me z570 board and now I don’t need it .Please refund my full amount so that trust and relation between company and customer never fails
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