Refund of Cancelled Tickets by IRCTC

Name of Complainant Neelam Gogoi
Date of ComplaintJune 17, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Neelam Gogoi:

Dear Sir,

On 4th May, I booked 4 tickets from Namrup to Guwahati of 26.05.2019 and 4 return tickets of the same dated 29.05.2019.

I cancelled all the tickets on 23.05.2019 but I have not received any refund amount for the tickets till now.

I inquired about the issue multiple times with the customer care executives with all the relevant documents however no accountability have been shown from their end.

Kindly look into the matter and intervene as required. The necessary documents have been hereby enclosed.

Thanks & Regards,

N. Gogoi
Mob. 9859728748

Image Uploaded by Neelam Gogoi:

Refund of Cancelled Tickets by IRCTC

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