Refund of cancelled ticket not credited

Name of Complainant Mohit Madan
Date of ComplaintApril 17, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohit Madan:

I made a booking in May 2022 last year and cancelled it after 2 days. They deducted 30% of the booking amount and the remaining amount they still did not credit to my card. I have been doing several follow ups via email and they have stopped responding. It is a terrible experience. I should have listened to my friends about staying away from SpiceJet.

PNR – NIL87E

I even attached my credit card statement to prove I didn’t receive any refund. When you go into details, you will see payment method as “juspay credit card” but in refund they have only done “JusPay”

Image Uploaded by Mohit Madan:

Refund of cancelled ticket not credited

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