Refund of almost 23000 Rupees

Name of Complainant Sukanya
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link
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Text of Complaint by Sukanya:

I am writing you regarding a flight booking ,My friend , Varun Grewal made on April 19th 2020 for a flight from Paris (CDG) to Delhi (via Warsaw) for the passenger name(myself)Sukanya Dutta . This flight was due to be flown on Tuesday 5th May however was cancelled due to COVID.
I have contacted your customer support on SEVERAL occasions over the last few months in order to secure a refund which has been promised to me on multiple occasions. It is now over a year later since cancellation and I am sorry to say there has been absolutely no progress and I am beyond exhausted with this woeful customer service.

Image Uploaded by Sukanya:

Refund of almost 23000 Rupees

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