| Name of Complainant | |
| Date of Complaint | December 3, 2018 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made an order no.- 6465741343 on dt. 6 Nov ’18 1:05 pm but due to some reasons I had to return it back. On dt. 15 Nov 18, courier boy picked it up. I raised a complaint for refund through mobile app on dt 16 or 17 Nov’18 and on dt. 19 Nov’18 I gave my bank details in response to link provided by Paytm help center.
Again, I remind for refund on dt. 25 – 28 Nov’18, I got a reply to wait for 14 working day from date of submission of bank details.
Now, I have not received my refund yet and surprisingly my query has been deleted from help center portal. Further more any help line no. of Paytm is not working or not responding. All our executives are busy or/and no. has changed.
