Refund not received.

Name of Complainant Dhiraj
Date of ComplaintNovember 19, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link
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Text of Complaint by Dhiraj:

I have paid via UPI Rupay Credit card and had to cancel the tickets. As per rules, one cannot pay into a credit card. As such the Paytm people has to refund it to another source. I have the wallet and the Paytm payments bank working. So how come they even give that option if refund is an issue? I have been trying to reach them but no live support and the AI is so limited that it is useless.

Image Uploaded by Dhiraj:

Refund not received.

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