Refund not Processed from amazon

Name of Complainant ANAND RAJ
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by ANAND RAJ:

I ordered suitcase pack of 3 from Amazon (order no. 404-0474109-4842742)
When I received the product it was just pack of 2,thats why I immediately returned the product and initiated refund.
After 1 month when I didn’t received the amount I contacted the Amazon and they bluntly told me that I have given them the wrong product that’s why no refund shall be given.
I even talked to their escalation team and same reply were given to me.

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