Refund not processed by PayTM

Name of Complainant chintamani choudhury
Date of ComplaintSeptember 7, 2019
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by chintamani choudhury:

I got refund from Amazon Rs. 629. i provided my Paytm saving account number to Amazon and they have transfered my refund in this account and provided me Refund reference id which is 922210702260

But i have not received any money in my paytm saving account, when i contacted Amazon, they are saying that i should contact Paytm payment bank customer care department and request them to file charge dispute.

But Paytm Paytm bank is not filing charge dispute and saying that they have no information regarding this Refund reference id which amazon provided 922210702260.

Paytm Payment bank is not helping me at all and i am in big trouble, Amazon is saying they can’t do anything without charge dispute refference number.

Consumer court, please give me justice .

Image Uploaded by chintamani choudhury:

Refund not processed by PayTM

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