Refund not initiated for not delivering food by ZOMATO

Name of Complainant Surjit Singh
Date of ComplaintJanuary 22, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Surjit Singh:

hi,

I have ordered food from ZOMATO from my registered address but ZOMATO executive has not delivered due to  come through wrong route.

Then ZOMATO called me and told that they canceled the order and refund will be credited within 2 days,but still not credited in my account. Every time they are telling that it will take 7 days.

ZOMATO has delivered food many times in my same address.

Please help me to get money back from ZOMATO.

Order no 2038438664

Date 29.12.2019

Payment done through net banking

 

Image Uploaded by Surjit Singh:

Refund not initiated for not delivering food by ZOMATO

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