Refund not initiated

Name of Complainant	SHUBHAM RAKESH
Date of Complaint	October 1, 2020
Name(s) of companies complained against	Ezmall
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by SHUBHAM RAKESH:

http://I HAVE ORDERED A PRODUCT WHICH WHEN GOT DELIVERED WAS NOT FIT IN SIZE HENCE I HAD TO ASK EZMALL TO REVERSE PICK UP IT AND INITIATE A REFUND. NEITHER THEY ARE REVERSE PICKING THEM NOR INITIATING MY REFUND OF 1300 RUPEES. Whenever I call their customer care they tell me to wait for 48 hours pick up will be done and refuns will be initiated but now 8 days have passed and they are fooling me.

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Refund not initiated

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