Refund not credited in my account by Travollok despite refund transferred to travolook by Go Air

Name of Complainant Tejas Lende
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Tejas Lende:

I have booked flight for Nagpur through Travolook for 6th june , which got cancelled due to some issue at Airlines (GO Air)end.
Go Air had confirmed that you will receive 100% refund of an amount (13449) from travolook

However travolook did not refund amount however every time made fake promises

Image Uploaded by Tejas Lende:

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