| Name of Complainant | |
| Date of Complaint | October 16, 2021 |
| Name(s) of companies complained against | Travolook |
| Category of complaint | Airlines |
| Permanent link of complaint | Right click to copy link |
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I have booked airticket (GoAir G8 2604) by Travolook Agency on 1st June 2021 from Coimbatore (CJB – Peelamedu Airport) to Mumbai(Bom – Chatrapati Shivaji International airport) & travel date was on 13th June 2021, Reference No. REF121998936 & PNR F978TW booking amount is Rs. 4467.
On 11th June 12.00AM at midnight, I got a call from Airlines-GoAir, they informed that flight has cancellation.
Later I call to Travolook and informed that flight has cancelled request you to refund the amount they accepted & they informed me that they will refund the amount within 45 days, now almost 4 months have completed, if I call the Travolook executive they are not responding properly and they are saying the same thing ie. refund is in progress within 2 to 3 day you will get the amount.
I am attaching the screenshot of my booking details & refund the amount from Airlines to Travolook.
Image Uploaded by Gulpeerali: