Refund not credited by Xiaomi

Name of Complainant Sushant kumar
Date of ComplaintJanuary 27, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Sushant kumar:

I ordered a mi security camera on mi store on 24-12-2019 and for some reasons i canceled it 25-12-2019.

After almost 7 days they give me a bank ARN number and told me that the refund is ititiate of our side and contact your bank.

I visited my bank and they said that no use of any ARN number. I talked back to Xiaomi customer support and they told the same.

After that i checked my UPI id and the ARN number is same. I talked and tell this but Xiaomi told that refund is initiated.

Image Uploaded by Sushant kumar:

Refund not credited by Xiaomi

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