Refund not completed on cancelled order items

Name of Complainant Monika Pant
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Monika Pant:

I have been waiting from 3 month to receive my refunds in the original mode of transaction but even after three months approximately, my refund is not paid.

I have been asking them status , escalated the issue to CS head even after that they are not refunding my amount, I don’t understand the issue and why they are not paying back my money.

I need my money returned back in the original mode of payment.

Image Uploaded by Monika Pant:

Refund not completed on cancelled order items

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