Refund issue

Name of Complainant Amaresh
Date of ComplaintOctober 10, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Amaresh:

Hi sir/ma’am,

I have ordered one item in PAYTM order No. 6073715211 cost was 699/- money transaction done through online.
for this product 200 cashback credited to my paytm account. after receiving my order due to defect in product I returned the product on 20th September.
but still didn’t get my remaining money that is 499/- yet if I call to paytm they won’t connect to customer agent.please help.

Image Uploaded by Amaresh:

Refund issue

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