Name of Complainant	Prabhasraj
Date of Complaint	August 2, 2023
Name(s) of companies complained against	Flipkart
Category of complaint	Entertainment
Permanent link of complaint	Right click to copy link
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Order id – OD32855163211782100

Requesting a return & refund of my payment

Dear Sir/Madam,

This letter serves as a formal request for return & a full refund on the product that I bought from your company, through your Online Store.

I purchased a [KODAK 7XPro 108 cm (43 inches TV], and paid a total amount of [19388].

It seems that the product is defective in the package. I had complained instantly to the customer support team but they’re not helpful and have raised many complaint about this issue but unfortunately there is no response on the same, so I am here to seek for your help.

I read your terms and conditions, and I am well aware that customers are entitled to a return the defective product within 14 days return product policy.

I attached the receipt that I got with the product as proof it was purchased from your company.

I hope to hear from you soon about the procedures for returning the product and receiving a refund.

India

Sincerely,

Prabhasraj flipkart customer
9553813939

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