| Name of Complainant | |
| Date of Complaint | October 18, 2018 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
I am one of the paytm user since so long. I have placed order for BLACK GRAY KURTI on 7th October, 2018 and received it on time but the quality of product is worst.
I request for return on 15th Oct and PayTM dealer took product on 16th – Oct – 2018.
My issue is that, I did not get any update or any status about my refund. I have called customer care center but they put me on waiting queue so long and not receiving phone. I need my refund and who is responsible for my phone bill?
Another issue is, order has been automatically generated from my PayTM account on 15th Oct. I did not place that order from my end.
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