Refund is given in Oyo wallet instead of bank account or UPI Id.

Name of Complainant Sooraj Narayanan M
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Sooraj Narayanan M:

It is the law that every company has to pay with the same method from which they get the payment. When I canceled the booking, Oyo people refunded in Oyo wallet which is no use because even if i will try booking hotels from the wallet money, hotels will decline to take payment from my wallet. And also I paid from my UPI id then I want to receive the refund in my UPI id only not in Oyo wallet. When I am calling them they are just transferring my calls and lying that you can only get money in wallet, that too which is of no use.

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