Refund initiated but haven’t received amount even after 32 days

Name of Complainant Yogi
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Yogi:

Booking ID : JBVE5180
Date : 22nd Aug’22
I had cancelled the booking as OYO had double the price of the room overnight even after I had paid 1457 Rs and asked me to pay additional amount. I called the customer care and they cancelled the booking before 9AM as per their policy and I was supposed to get a full refund for which they asked me to wait 7-14 days. I have called them 2 times and both times they kept me on hold for 15 mins and then cut the call automatically. This is a scamming and unprofessional behavior from OYO. I need my refund to be processed ASAP

Image Uploaded by Yogi:

Refund initiated but haven’t received amount even after 32 days

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