Name of Complainant | |
Date of Complaint | October 3, 2020 |
Name(s) of companies complained against | |
Category of complaint | E-Com & Retail |
Permanent link of complaint | Right click to copy link |
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I am forwarding herewith the complaint lodged by me for short supply of items.
Order ID: 15941833719006842M
complaint no 2911819
Date of order:08-07-2020
Date of Supply : 10-07-2029
Amount Paid: ₹ 680.43
Bill no: 44
Store: 6205
The delivery was made late in the night and full payment was collected. Next morning when the delivery was checked, following items were found to be missing:
Garlic
Ginger
Jeera
Green Chilli
Further, only one kg of onion was delivered as against 4.995 kg billed.
The total refund on account of non-supply and short- supply works out to be Rs. 356.30 , as per detail given below :
Items not supplied
Good Life Zeera 500 gms– Rs. 119.00
Garlic 380 gms. – Rs. 60.80
Green Chilli 380 gms. – Rs. 13.30
Ginger 570 gms. – Rs. 91.20
Item short supplied
Instead of 5 kg pack , 1 kg pack was supplied
Onion 4 kg – Rs. 72.00
Total refund amount Rs. 356.30
Your early response in the matter shall be highly appreciated.
You are requested to look into the matter and either arrange for delivery of short-supplied items at the earliest or refund Rs 356.30 to me.
Regards
Sangeeta Mehrotra
A-213, New Friends Colony
New Delhi-110025
Cell # 9810656533
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