refund email got from amazon but money not proceed so far

Name of Complainant seyadali fathima
Date of ComplaintApril 14, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by seyadali fathima:

i made order from amazon of worth rupees 1399 , one svensson & co frekins men jacket on 1 march order id -171-0945596-9140315 ,upi/206022872045 and amazon delivered missing item on 7 march hence same day i did raised complain and got refund confirmation email on 14 march at 10.57 by amazon executive mani reddy but their after my refund not proceed so far .everyday i am contacting to amazon but they are not initiate this refund so far and making mentally torture and harassment with me

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