| Name of Complainant | |
| Date of Complaint | May 19, 2022 |
| Name(s) of companies complained against | myntra |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I had ordered a “sangria red kurta” on myntra app which got delivered on 11th May. Since the size was a little small (I ordered M size) I tried to exchange for a bigger size (L) which was not available. So they had an option where I could return the product instead and get refund. I applied for the product return immediately the next day 12th May and got a message that my product will be picked up at my address the same day. But I couldn’t track the status and my order never got picked up. I raised a dispute on the myntra help centre twice and they closed the ticket both times informing me that it was a fresh product so there is not return or refund. I never complained about the quality of the product. My issue was with the size of the kurta. Kindly help me get my refund.
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