Refund amount not reflecting in my bank account

Name of Complainant Mohd Fahad
Date of ComplaintSeptember 11, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohd Fahad:

I had initiated an recharge by paytm using upi of ₹199 which got deducted but transaction was failed after this i got a message from paytm that the amount is credited back to my bank account but when i cross checked in my bank account statement it was not reflecting the money which should have been refunded by paytm but they just sent me a message of credited back by paytm but it doesn’t got credited in my bank account and neither they are responsing right way after i tried contacting them many time

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Refund amount not reflecting in my bank account

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