refund amount has not been credited even after 15 to 16 days

Name of Complainant gurpreet singh
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by gurpreet singh:

i have ordered  Redmi note 5 pro from paytmall  on 23oct 2018 and they delivered me note 5 , then i returned the product to the company which was picked on 29 oct 2018, after that i have submitted my NEFT details and have given account details to them they assured that refund will be credited in 14 working days ,then on 13 of the working days i received a mail saying that refund will be credited in 6 working days which have completed today still have not received my refund

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refund amount has not been credited even after 15 to 16 days

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