Refund

Name of Complainant Glory
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Glory:

sir/madam        I have ordered stunning gold plate jewellery set on our meesho on date 12.04.2023. and i received the product from messho delivery agent on date 17.04.2023.when i opened that package the order was mismatched. That was not my order.so i informed meesho customer support through mail and phone call and they asked me to return the product . So I placed an order return and the meesho delivery agent came and received that mismatched product on 19.04.2023.        From the meesho consumer support side they asked me to wait for a few days for the refund process. i waited more than 15 days but i didn’t get any refund from meesho. So, again I called Meesho consumer support agent and they did not answer me properly and they said the issue was my mistake and they won’t take responsibility.        Now, Almost I waited for more than 40days .Now I asked the consumer support. Now they are saying from our side there is no product delivered to you. your order was cancelled on the same day. First they (meesho consumer support agent) only said it’s our mistake so they asked me to place a return order and we will refund you. Now they are saying like this. So please take action on the above mentioned issue. I need my money back .Fully it was not my mistake it’s all meesho side mistake.Ii have attached all my details about what I ordered and what i got from messho (image and Pdf )
Please find the attachment file.

Image Uploaded by Glory:

3 thoughts on “Refund

  1. Hello, please accept our sincere apologies for the inconvenience caused. Kindly help us with the details by clicking here: https://bit.ly/meelnk and we’ll get in touch with you soon to resolve your query.

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