Refund 282 for non delivery of food

Name of Complainant Mohammad Tariq khan
Date of ComplaintAugust 5, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohammad Tariq khan:

Hi

I had placed a order with Zomato and made a online payment of 282 rs

The person who was supposed to deliver food neither called not delivered the food

Then I got a message that my order was cancelled from Zomato and I would be refunded my money

It has been over 7 days and I have not received my refund.

Now I see that they Zomato have put up a message that there delivery partner tried to contact me but failed to get me so my order got cancelled and to compensate the delivery partner my online payment money was used as compensation.

I would appreciate if this matter could be looked into and my money refunded back to me.

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Refund 282 for non delivery of food

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