rechargr related issue,balance dedution without consence

Name of Complainant MD MAHBOOB ALAM
Date of ComplaintSeptember 27, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by MD MAHBOOB ALAM:

My mobile is 7479161988,

today evening around 7:15pm
i am recharging my number but
recharge processing time one incoming call come than recharge processing stop,only show my phone recharge canceling and again do recharge.
so i cancel the recharge and after 2 minite again recharge 699.but balance deduction 699+699,so plz refound my balance 699,its your apps proble,
i am calling vodafone care,one lady my call receive but she not help me,she rude on call & missbehabiour me and call disconnected,after my call not pick up vodafone care,
so plz refound my balance

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rechargr related issue,balance dedution without consence

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