recharge related paytm has debited money and not recharged for even after 20 hours

Name of Complainant harish
Date of ComplaintMay 23, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by harish:

I have tried recharge using paytm yesterday morning ie 22 may 2018. money was debited in the bank .paytm assured we wil do recharge with 4 hours ..

It is been more than 20 hours they have done any recharge and they not even willing to  cancel the transaction and they kept status as processing so that they will recharge whenever they wish.

When I ask their customercare they said to wait for 5 days to get recharged (whenever they get confirmation from bank they  will do recharge)..they are cheating customers without cancelling the transaction even more than 20 hrs if it was not processed.

Image Uploaded by harish:

recharge related paytm has debited money and not recharged for even after 20 hours

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